Privacy Policy
Effective date: January 17, 2026
Đọc bằng tiếng Việt · In case of any discrepancy, the Vietnamese version prevails.
Welcome to MoiCash. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you use the MoiCash service.
1. Information We Collect
1.1. Information you provide directly
- Registration information: full name, email address, phone number
- Bank account information for withdrawals
- Contact information when you submit a support request
1.2. Information collected automatically
- Device information: device type, operating system, browser
- IP address and approximate geographic location
- App usage history: links created, orders, transactions
- Cookies and similar tracking technologies
1.3. Information from third parties
- Order and commission information from Shopee Affiliate
- Authentication information from Google (if you sign in with Google)
2. How We Use Information
We use your information to:
- Provide and operate the MoiCash service
- Process transactions and commission payouts
- Track and calculate commissions from Shopee Affiliate
- Send notifications about transactions and service updates
- Improve and develop new features
- Detect and prevent fraud
- Comply with legal requirements
3. Sharing Information
We do NOT sell your personal information. We only share information in the following cases:
- Payment partners: Banks, to process withdrawals
- Shopee Affiliate: To track and confirm commissions
- Service providers: Firebase (authentication), hosting, analytics
- AI assistant connectors you authorize: When you connect MoiCash to a third-party AI tool (e.g. Claude or ChatGPT) via our connector, that tool can access your account data on your behalf through a secure OAuth authorization. Access is limited to your own account, and you can revoke it at any time from the AI tool.
- Legal requirements: When required by competent authorities
4. Information Security
We apply the following security measures:
- SSL/TLS encryption for all connections
- Encryption of sensitive data in our database
- Two-factor authentication (2FA) for accounts
- Restricted data access for staff
- Regular security reviews
5. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Rectify: Update inaccurate information
- Delete: Request deletion of your account and data
- Restrict: Request restriction of data processing
- Object: Object to processing for marketing purposes
To exercise these rights, please contact: [email protected]
6. Data Retention
We retain your information for as long as you use the service and for an additional 3 years after account deletion (to comply with legal tax and accounting requirements). After this period, data will be deleted or anonymized.
7. Cookies
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze how you use the service
- Improve the user experience
You can disable cookies in your browser settings, but some features may not work correctly.
8. Children
MoiCash is not intended for people under 18. We do not knowingly collect information from children. If you discover that a child has provided us with information, please contact us immediately.
9. Changes to This Policy
We may update this policy from time to time. When there are significant changes, we will notify you by email or within the app. Continuing to use the service after changes means you accept the new policy.
10. Contact
If you have questions about this Privacy Policy, please contact: